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Mobile Messaging Privacy Policy

Padder Health Services, LLC
Last Updated: August 21, 2026

Padder Health Services, LLC (“Padder Health Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Mobile Messaging Privacy Policy explains how we collect, use, and protect information associated with our SMS/text messaging program.

1. Information We Collect

When you choose to receive SMS messages from Padder Health Services, we may collect and use information necessary to provide the messaging service, including:

  • Your mobile phone number
  • Your consent or opt-in status
  • Your messaging preferences
  • Records of your SMS opt-in and opt-out requests
  • Information necessary to respond to your requests for assistance

We may also maintain records of the date, time, and method through which you provided consent to receive SMS messages.

2. How We Use Your Mobile Information

Padder Health Services may use your mobile phone number to send SMS messages that you have requested or authorized, including:

  • Appointment-related notifications
  • Patient service communications
  • Post-visit feedback requests
  • Requests to rate or review your experience with Padder Health Services
  • Responses to your SMS inquiries
  • Other healthcare service-related communications for which you have provided appropriate consent

We do not use your SMS consent to send unrelated promotional messages.

3. No Sale or Sharing of Mobile Information

We do not sell, rent, or share your mobile phone number or SMS messaging consent information with third parties or affiliates for their own marketing or promotional purposes.

Mobile information and messaging consent will not be transferred to third parties for marketing or promotional purposes.

We may disclose information to service providers that assist us in operating our SMS messaging program or providing services on our behalf, such as messaging technology providers, customer support providers, or other vendors necessary to deliver the requested communications. Such providers may use the information only to perform services on our behalf and are not authorized to use your mobile information for their own marketing purposes.

4. SMS Message Frequency

Message frequency varies depending on your relationship and interactions with Padder Health Services.

For example, you may receive a message following a healthcare visit requesting feedback about your experience.

Message and data rates may apply.

5. Your Choices and Opt-Out

You may stop receiving SMS messages from Padder Health Services at any time by replying STOP to any message you receive from us.

After you send STOP, you will receive confirmation that you have been unsubscribed, and no further SMS messages will be sent through the applicable messaging program unless you subsequently provide consent again.

You may also contact Padder Health Services directly if you need assistance with SMS communications.

6. Help

For help with our SMS messaging program, reply HELP to a message from Padder Health Services or contact us using the contact information provided on our website.

7. Consent Is Voluntary

Providing consent to receive SMS messages is voluntary and is not a condition of receiving healthcare services from Padder Health Services.

You may receive healthcare services even if you choose not to participate in our SMS messaging program.

8. Protection of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Changes to This Policy

Padder Health Services may update this Mobile Messaging Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions regarding this Mobile Messaging Privacy Policy or our SMS program, please contact:

Padder Health Services, LLC
Website: https://padderhealth.com/

For general contact information, please visit our website.

Message and data rates may apply.